bd19 Privacy Policy
Our complete and transparent policy on how your personal information is collected, stored, and kept secure on the bd19 platform is detailed here.
Last Updated: January 2026
Introduction and Scope
bd19 ("we", "our", "platform") operates a safe and reliable online betting service for users in Bangladesh. This privacy policy explains what information we collect when you use the bd19 website (https://bd19.cam), how we use that information, and what steps we take to protect your privacy.
This privacy policy applies to all registered and unregistered users of our services. By creating an account on bd19 or using our services, you are considered to have given your consent to the terms of this policy. We treat every user's privacy with the utmost importance and are committed to protecting your information.
When this policy changes, we will post an update notice on the website. You may also be notified directly by email about important changes.
What Information We Collect
bd19 collects only the information necessary to operate the service. We collect information from two main sources — information you provide directly, and information collected automatically through your use of the platform.
A. Personal Information Provided Directly
During account registration and use of the service, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and password
- Mobile phone number
- Bangladeshi National ID (NID) or passport number (for verification)
- bKash, Nagad, Rocket, or Upay number (for financial transactions)
- Bank account details (for bank transfers)
B. Automatically Collected Information
When you use the bd19 platform, our system automatically collects the following information:
- IP address and device type
- Browser type and version
- Operating system information
- Time spent on the platform and a record of pages visited
- Betting activity logs and transaction history
- Information obtained from cookies and similar tracking technologies
We collect identity verification information to confirm users are 21+ and to prevent fraud.
bKash, Nagad, Rocket, Upay, and bank-related information is used solely to process transactions.
Purpose of Data Use
bd19 uses your information only for legitimate, pre-defined purposes. We never sell your information to third parties. Your information is used for the following purposes:
| Purpose | Type of Information Used |
|---|---|
| Account creation and management | Name, email, password, date of birth |
| Processing deposits and withdrawals | bKash/Nagad/Rocket/Upay number, bank details |
| Identity verification and age confirmation | NID/passport, date of birth |
| Providing customer support | Name, email, transaction history |
| Preventing fraud and money laundering | IP address, transaction logs, identity information |
| Responsible gaming monitoring | Betting activity history and patterns |
| Platform improvement and analytics | Usage logs, device and browser information |
Marketing communications
With your consent, bd19 may send you promotional offers, bonus updates, and important information by email. You can opt out of these communications at any time — however, essential service-related notifications (such as transaction confirmations and security alerts) will continue to be sent.
Cookies and Tracking Technologies
The bd19 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences and activity.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for managing login sessions, security verification, and the basic functionality of the platform. They cannot be disabled.
- Functional Cookies: These cookies are used to remember your language preference, layout settings, and game preferences.
- Analytics Cookies: These are used to understand which parts of the website users visit most and to improve the platform.
You can control cookies by changing your browser settings. Please note that disabling essential cookies may prevent the bd19 platform from functioning properly.
Information Disclosure and Sharing
bd19 does not sell your personal information to any third party or transfer it for commercial purposes. However, your information may be disclosed in the following limited circumstances:
Service Provider Partners
Necessary information may be shared with trusted partners who provide payment processing (bKash, Nagad, Rocket, Upay, banks), technical infrastructure, and security services. These partners operate under strict confidentiality agreements and may use your information only for specified purposes.
Legal Obligations
We may be legally required to disclose information under a court order, a lawful request from a government authority, or applicable law. In such cases, we will disclose only the minimum information necessary.
Fraud and Crime Prevention
Under anti-money laundering (AML) and Know Your Customer (KYC) regulations, information related to suspicious activity may be provided to regulatory authorities.
Our commitment: We never sell or rent your personal information to advertisers, marketers, or unrelated third parties.
Data Security Measures
bd19 uses industry-standard security technologies and practices to keep your information secure. Our security infrastructure is regularly reviewed and upgraded.
All data transfers on the website are protected by 256-bit SSL encryption, keeping your information secure in transit.
Your password is never stored in plain text — it is encrypted through a one-way hashing process.
Only authorized personnel can access your information, and a log is kept of every access.
Our systems undergo regular security audits and known vulnerabilities are resolved promptly.
While we make every effort to protect your information, data transmission over the internet is not completely secure. We ask that you use a strong password and never share your account credentials with anyone.
Data Retention Period
bd19 retains your personal information only for as long as necessary. Retention periods depend on the type of information and legal requirements.
Active Accounts
All necessary information is retained while your account is active. Transaction records are kept for extended periods in accordance with financial record-keeping requirements.
Closed Accounts
Even after an account is closed, we may retain necessary information for a defined period to meet legal obligations, resolve disputes, and prevent fraud. Once that period has passed, the information is securely deleted or anonymized.
Analytics Data
Anonymous analytics data collected for platform improvement may be retained for a longer period, as it cannot be used to identify any individual.
Your Rights and Controls
bd19 believes you should have full control over your own information. You have the following rights:
You can log in to your account at any time to view the information stored about you. Contact us if you would like a complete data report.
If your information is inaccurate or incomplete, you can request a correction. Some changes may require re-verification.
You have the right to unsubscribe from promotional emails or notifications at any time.
You have the right to request a copy of the information bd19 holds about you in a readable format.
To exercise any of the above rights or to raise any privacy-related complaint, please contact us. We will make every effort to respond to your request within a reasonable timeframe.
Protection of Minors
bd19 is an adult service intended only for individuals aged 21 and above. We do not knowingly collect any information from anyone under the age of 21 or permit them to create an account.
We verify age at the time of registration. If we become aware that a person has created an account by providing false information without meeting the required age, that account will be closed immediately and any collected information will be deleted. If you suspect that a minor is using our platform, please contact us.
Third-Party Services
The bd19 platform uses the services of bKash, Nagad, Rocket, Upay, and various banks for payment processing. These services have their own privacy policies, which can be found on their respective websites.
Services such as Pragmatic Play, Spribe, JILI, and PG Soft are integrated into our platform as game content providers. These providers may access limited information for technical reasons, but they do not receive your personal identity information.
bd19 is not responsible for the privacy practices of third parties. You are advised to read the privacy policy of any third-party service before using it.
Policy Changes and Updates
bd19 reserves the right to update this privacy policy at any time due to business changes, adoption of new technology, or legal requirements. The following steps will be followed for any changes:
- The "Last Updated" date at the top of the page will be changed.
- Registered users will be notified by email about significant changes.
- Continuing to use the platform after a change is made will be considered as your consent to the updated policy.
- If you do not agree with the changes, you have the right to close your account.
We recommend that you review this privacy policy regularly, especially after any significant changes to our services.
Contact and Complaints
If you have any questions, complaints, or data-related requests regarding this privacy policy, please contact our privacy team. We will carefully consider all of your requests.
Contact Us
We generally respond to requests within business days. For urgent data protection matters, contact us via 24/7 live chat.